$ USDAlabama Sports Vehicles, LLC: Return and Refund Policy
At Alabama Sports Vehicles, LLC, we are dedicated to providing high-quality sports vehicles along with exceptional customer service. We understand that sometimes returns are necessary, so we offer a flexible return and refund policy.
Refund Policy:
To qualify for a refund, please return your vehicle within 30 days of purchase, unused and in its original packaging. Follow these steps:
- Contact Customer Support: Email us at contact@alabamasportsvehicles.com to obtain a Return Merchandise Authorization (RMA) number.
- Return the Vehicle: Send the vehicle to Alabama Sports Vehicles, LLC, with the RMA number clearly displayed on the package. Ensure the item is fully paid and insured for return shipping.
- Inspection and Processing: Once we receive and inspect the returned vehicle, we will process your return.
Additional Information:
Refunds will be issued to the original payment method and processed within 5-7 business days after we receive the returned item. For any questions, please reach out to customer service at contact@alabamasportsvehicles.com or call (424)438-1151.
Return Policy:
To initiate a return, please contact us for an RMA number by calling (424)438-1151 or emailing contact@alabamasportsvehicles.com. Returns submitted without an RMA will not be accepted. After receiving the RMA, send the item to the address provided.
- Customers are responsible for return shipping costs.
- COD packages and freight collection will not be accepted.
- Assembly costs are non-refundable.
- Items showing minor wear, or missing packaging or manuals, may be returned with a deduction for the missing items.
- We do not accept returns for damaged items.
- Vehicles held for over 50 days or used are not eligible for a return or refund, although repairs can be arranged at your expense.
Additional Details:
Returns may incur a restocking fee based on the condition of the item. Shipping fees (both original and return) are non-refundable. Orders can be canceled prior to shipment with no cancellation fee.
Customer Satisfaction Guarantee:
We are confident that you will be satisfied with your purchase. If for any reason you are not, please reach out to us, and we will work to make it right.
Contact Us:
If you have any questions regarding our return and refund policies, please contact us:
Address: 101 1st St N, Alabaster, AL 35007, United States
Email: contact@alabamasportsvehicles.com
Phone: (424)438-1151
Thank you for choosing Alabama Sports Vehicles, LLC!